Frequently Asked Questions
Are the vehicles insured?
Yes.
What are the methods of payment for car rental service?
Credit or debit cards accepted; prepaid and online-only banking cards are not accepted.
How do I rent a car?
You can reserve your car through the website or contact us.
Can I change the car after reservation?
Yes; however, please note that a minimum of 24 hours’ notice is required, subject to availability.
Where can I take the car and where can I return it?
Cars are picked up and returned to 317 Southbridge St Auburn, MA 01501.
What should I do in case of an emergency?
In the event of an injury, please contact emergency services at 911 immediately. For non-injury-related matters, kindly reach out to your insurance provider for roadside assistance or contact our Vehicle Service Department at 508-762-2698.